Knowledge Base & Help

Frequently Asked Questions

Clear answers regarding our software licenses, cloud deployment timelines, web development milestones, and ongoing SLA support.

How do I evaluate your software before purchasing?

We provide instant live interactive demos for all our core software suites (Hospital Management ERP, Hotel Management Software, Clinic OPD Billing, and Retail POS GST Billing). You can explore the modules, workflow, and user interface on our Live Demos page or request a live remote walkthrough with our technical architects.

How long does software setup and cloud deployment take?

Standard SaaS cloud subscriptions (Hospital ERP, Clinic, Hotel & POS) are configured and provisioned within instant to 24 hours of payment verification. Custom enterprise modules and bespoke API integrations are deployed according to the mutually agreed project milestone roadmap.

What is included in your custom web development packages?

All our web engineering packages come bundled with a free domain registration, 1 full year of high-speed cloud hosting, 256-bit SSL encryption, 100% mobile and tablet responsive layouts, enquiry forms, and 1 year of comprehensive technical support and maintenance.

Is my data secure and backed up automatically?

Yes. All client databases and server environments are housed on Tier-4 high availability cloud servers with end-to-end SSL/TLS encryption. Automated daily and weekly offsite backups ensure zero data loss and business continuity.

What post-launch support and training do you offer?

Every subscription and development package includes dedicated technical support via our centralized ticket helpdesk (Support Desk), remote desktop assistance, and staff onboarding training to ensure seamless adoption.

Still have questions?

Our engineering and consulting specialists are available to assist with your specific enterprise requirements.

Contact Consultation Desk
AI Assistant
AI Avatar
Hi there! I'm the EazyTechno AI Assistant. How can I help you today?
AI is typing...